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Frequently Asked Questions

General Information

Find answers to the most frequently asked questions here.

No, if you have received an email with your reservation reference and confirmation, you do not need to reconfirm your reservation. Unless we ask you to do so, you also do not need to reconfirm your return transfer.

You can make changes to your reservation up to 24 hours before your scheduled pickup time. To change your reservation, log in to the "My Reservation" section of our website using the information provided in your confirmation email.

Of course, you can request an invoice, and we will email it to you as soon as possible.

A private transfer is a service where you are transported individually without the need to share the car with anyone else. Upon your arrival at the airport, you will not have to wait for other passengers. The driver will be waiting for you with a name sign and will take you to the address you have specified. Additional services are indicated in the confirmation document provided to you when you order the service.

If you cannot print the voucher, it is sufficient to show the driver an online copy on your mobile device.
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